How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need.

For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them.

Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they think they could make with all of those things being fixed and running smoothly. This lets THEM tell YOU the value those services mean to them rather than you trying to convince them of the value that you can bring to the table. The more you talk about yourself or your services instead of just listening to what their needs are, the less likely you are to typically land those sales.

And, as an added bonus, this method works well both for prospects who’ve never bought from you, as well as for existing customers that you could sell other things to.  For instance, you might find that all of your clients of one service are practically begging to buy a different service if only you offered it! And this might be incredibly easy for you to either offer or outsource.

One of our clients once was able to nearly double his net income just by finally asking what his current clients also wanted … and then simply offering them that after years of not selling them anything else! It’s amazing how much money is often left on the table by most businesses out there (even we’re guilty of that from time to time). You also might be surprised at what your customers say that they want, as it might be completely different than what you think they’d want.

So ask your prospects and clients what their needs are and what would help them the most and then provide them with a product/service that fulfills that need. Do more listening than talking to land the most sales.

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How to Use a Sense of Urgency to Increase Your Sales: Offering a Limited Time Deal

A sense of urgency can be a great motivator, both in encouraging a sale and in life. To use urgency in business, look at offering limited time deals, especially ones that don't last more than a few days tops.  And if you have an e-mail list, mail them a lot more on the final day with reminders to the deadline.  You'll often get most of your sales on the final day! Countdown timers can be another great way to emphasize this.  The idea is similar to furniture stores that seem to always have sales that end on the weekend... even though we all know they'll probably have another sale in a week or two, we're more likely to buy now if we think there's a sale on it now vs. later.  People like to procrastinate, so limited time deals can get them off their butt to take action.

For example, if you run a gym, you may run a sale on gym membership, where if they sign up over the next 3 days they receive a discount on the total price, or X amount of personal training sessions as a bonus. The time limit creates a sense of urgency, encouraging people to buy that may have sat on the fence or procrastinated otherwise.

One huge marketing tip that we’ve perfected over the years, which has made us a lot of money, is a limited time deal method that we call the 3 Day Money Maker or the 1, 2, 3 Limited Time Offer. It can especially work well if you have an e-mail list and can e-mail them about the special offer.

Here’s how it works. You setup a special offer (ideally either a big discount like 50% or a big bonus to include with it) that only lasts for three days. We typically either start this on a Thursday or Friday and have it end over the weekend on midnight (either Saturday or Sunday night). On the first day, you only e-mail your list once to announce the special deal, provide them with a link to the sales page to buy it, etc.. You then tell them that the deal ends on midnight on X Day (three days from then). You typically will get some initial sales then, but not necessarily a ton. Then on the second day, you send them one e-mail in the morning and one e-mail later in the afternoon or evening. You likely will get few if any sales then, but that’s okay. The third day is where the real magic happens. On the third day, which is the final day of the sale, you e-mail them once in the morning, once in the mid to late afternoon, and once in the late evening. Your subject lines should increase the sense of urgency with lines like “Final Chance – 50% Off Deal Ends Today” and “Only Hours Left to Save 50%” or “Final Warning – Deal Ends in a Couple Hours” (they don’t have to be exactly that, but you get the general idea of making it seem urgent).

The final day, especially the final hour or two, will get A LOT of sales typically, especially in the final minutes of the special offer. In fact, we’ve found that if you leave the offer up until the morning, you can get several sales in the wee hours of the morning that think they gamed you by getting the deal just after it technically was meant to close. Using this method properly exactly as we laid out can make some businesses more money over a few days than they might make in several weeks or more!

Think about how you can create a time sensitive deal where people only have a limited time to take you up on it. The sense of urgency encourages people to buy. If you have an email list, constantly remind people of the deadline, as often the most sales will happen in the last day near the end.

For other cool strategies and tricks to increase your business, check out this book full of marketing and sales tips 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How Taking Action Can Get You Leads

Instead of waiting for leads to come to you, go to them! Many people just build an opt-in page or a squeeze page and wait for leads to sign-up or reach out to them - so instead of waiting for people to find your store and buy from you - actively go out and find prospects.

Look for questions that are being asked, which are relevant to what your business provides, on forums, Q&A sites (like Yahoo Answers or Quora) and social media such as Facebook and Twitter.

Now take a couple of minutes to answer those questions, making sure you provide value first and foremost. This will help you gain extra exposure for your business, help build you up as an authority in your niche, start to build trust between you and possible customers and potentially land you some sales.

For example, if you have an SEO service, look for questions on the best ways to optimize websites. Then you could leave an answer such as, “Here are 3 tips I find work well…(insert your tips here). If you’re after more information, I help people with their SEO, through information and doing it all for them, and here’s a link to an article I wrote listing 17 tested ways to improve your search engine optimization.” You’ve already given great information and value in your answer, making people more likely to click through to your site.

Another example would be if you were a chiropractor, you can find people complaining about back pain and offer a couple tips that you think might help them, followed by an offer to stop by your clinic for a free initial adjustment or consultation.

Or if you were in the weight loss niche, you could find people asking questions on the best ways to lose weight, give them a few tips, and then link to a longer video or blog post of yours mentioning even more tips perhaps with an offer to sign-up for a free newsletter, which can be used to try to drive them into your main offer.

One last example, of an awesome way to go to leads instead of waiting for them to come to you, was when I first started out online, I decided to just be an affiliate for some diamond sites (where I’d earn 5% to 15% per sale through my link). I would search the internet for leads of people asking questions on diamonds, trying to see if they found a good deal, etc., and then offer to do a free analysis for them. I would often times end up finding better deals through one of the sites I was an affiliate for (sometimes I’d even have a coupon or discount through the site), pass on my affiliate link to the specific diamond, and make a nice commission when they bought it. All this was done while coming off as being a super nice guy helping them out (even if I mentioned that it was an affiliate link).

Don’t underestimate the power of going to leads instead of waiting for them to come to you! In fact, it’s important to note that this doesn’t just have to be done with consumer leads. You can apply the same methods to finding other businesses to partner with, for instance, and proactively reaching out to them to try to land a deal. Or even proactively going out to leads in the media to see if they’d want to run an article or story on something that you’re an expert in related to your niche. Even taking just an hour or two a week doing this can have huge benefits for your business.

Although you can manually search for leads out on the internet, if you get serious enough about this technique, there are tools out there like WebFire.com that can help you do this and more.

Go looking for leads, instead of waiting for them to come to you. Look on forums, Q&A sites (like Yahoo Answers) and social media (such as Facebook, Twitter, etc.) to find questions being asked that are relevant to your offer. Answer those questions, providing good value, to increase your exposure and potentially make sales.

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How to Sell People Without Selling to Them? Using Case Studies in Your Marketing.

Social proof is a great way to help sell your product. A testimonial from a satisfied customer can sometimes be more effective than you, yourself, talking about your offer. A great way to make your marketing less “salesy” while still being powerful is to include case studies from people who have used your product/services.

For example, instead of talking about how people need to buy your SEO service, write up an article, blog post, or Facebook post on how one business went from no rankings to #1 rankings and more sales in under 2 weeks with a handful of easy tweaks... and then talk about the process and what your service did. A handful of readers will naturally want to reach out to you to have you do the same thing for them.

This same method can even be used to write blog posts, articles (even ones you can submit to the media), videos, etc. on top of ads you can make. For instance, you could have an article on “how one household decreased their energy costs by 38% with a couple simple tweaks,” and then you can describe what was done, how your product(s)/services helped, etc.. Naturally some people will want to do the same.

So think about how you can use case studies to explain your service/product, and the results customers can achieve, and then do this through articles, blog posts or Facebook posts.

For more great marketing tips to increase your sales, check out this book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How to Increase Your Prices and Boost Your Business’s Profits

People often overlook this very simple, very easy way to increase their business’s profits: increase your prices. Most people tend to undercharge for their services, so try increasing your prices, as a test, and see what happens. Funnily enough, most people perceive something that is higher priced as being of higher quality, which can encourage people to buy your product or service. As you increase your prices, you’re also receiving more per sale, increasing your profit margin. Take this strategy a step further and target higher value clients.

For example, if you run a business coaching company, and you currently charge $200 an hour for your time, increase your rates to $1000. With the perceived higher quality and value in your coaching, target businesses that make a lot of money vs. those that are barely getting by. In this example, one client would be worth 5 of your clients in the past. Not only have you raised your hourly rate, but you’ve decreased the amount of work you need to do to earn the same amount of money.

An interesting example we’ve had before is when we’ve sold courses or software for $7 vs. $497 vs. $997+. Although the $7 price gets the most conversions, the $997 price would almost always make tons more money. You just have to make sure you do a good job of showing the value!

So test out this simple tip and try increasing your prices and targeting customers who have more money to spend on your product/service.

For more easy ways to grow your profits and increase your sales check out this book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How Affiliate Programs Are A Great Way To Bring In More Sales With Less Effort

Want a way to make sales without paying for any ads and with zero risk of losing money in doing so? The obvious answer is a big YES, but very few business owners take advantage of running their own affiliate programs, which can do exactly that!

Affiliate programs are where you offer others a cut of any sale that they send your way. When this is done online, there’s traditionally special “affiliate links” that they get from you. When they send people through those links that later buy from your site, they’d get credited for and paid a percentage of the sale. You can do a similar concept offline just by letting others refer your prospects directly (and manually crediting them), or even by handing out special “unique” coupon codes to others to hand out to their prospects so you know where they came from. This could be a special coupon that you hand out, with a code or ID on it, so you know where it came from. Regardless, in either case you only pay them after a sale is made, which makes it virtually risk free for you.

If you go the online route, there’s various places you can sign-up to, in order to have your offers on their networks, like Clickbank.com, Amazon.com (which is great to sell on just by itself), CJ.com, etc., as they can instantly let affiliates sign-up for and start promoting your offers. Alternatively, there’s also private affiliate programs/scripts out there that you can get free or for fairly cheap to run your own affiliate program without the need for another network.

Regardless of which route you go, don’t expect to magically get lots of affiliates signing up and promoting your offer without you raising a finger. It can take some work to reach out and recruit these affiliates to get them promoting you. It’s best to reach out to those who you can also help in return first, as well as to make sure that you truly have a great converting offer with good payouts to make your offer attractive to these affiliates.

So consider creating an affiliate program and recruiting affiliates to help promote your offers at little to no risk to you. Make sure that you have attractive offers and payouts, and that you proactively reach out to the best affiliate prospects out there.

Liked this strategy? For more tips to increase your sales, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How to Go From Having Customers Balking at Your Price to Being Ready to Buy – the Power of the Word “Only”

How items are described and the words we use to frame situations can have a big impact on how we then think about a scenario. Just as saying, “I cut my finger, but there’s only a little blood” versus, “I cut my finger and there’s blood everywhere,” paint two very different pictures, the words you use to describe your pricing can make a big difference to your sales. Something as small as just putting the word “only” before your pricing can increase your sales.

For example, if your price point is $97, instead write "Only $97." Psychologically, by putting “only” in front of the price, you are making little of the price, implying that it isn’t that big, and is a good deal.

While it may seem small, little tweaks can have a big impact on conversions. How we “frame-up” and train our customers to think about our pricing can influence their buying decision. By using the word “only” before your price (eg, “Only $97” vs. “$97”) it psychologically implies the value you are getting is greater than the small amount you are paying.

For more tips and tricks on increasing sales, marketing strategies and ways to make more money in your business, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.